GPS issues

Jürgen
Jürgen Community Managers, Administrators Posts: 7,215
Community Manager
in TomTom AmiGO app for Android™
We've recently released several fixes for GPS issues. If you are still experiencing a problem, we'd love to get some more information from you here in this forum thread.

Comments

  • jesscia
    jesscia Registered Users Posts: 1
    New Seeker
    edited August 2019
    still no gps signal available, i have the latest update on the navigation.
    i read more topics about the porblem, so my gps is now working again.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,215
    Community Manager
    edited August 2019
    jesscia wrote:
    still no gps signal available, i have the latest update on the navigation.
    i read more topics about the problem, so my gps is now working again.
    Sorry to hear the GPS issue isn't fixed for you. Could you give us more details regarding the phone mode that you're using?
  • vishalabarot
    vishalabarot Registered Users Posts: 1
    New Seeker
    edited August 2019
    Hi support,
    Recently i am experiencing an issue with gps signal on the app. Gps works fine on Google maps but on speed camera app it disconnect after 1-2mins. Please advise.
    The model of phone is mi k20 pro
    Kind regards Vishal
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,215
    Community Manager
    vishalabarot wrote: »
    Hi support,
    Recently i am experiencing an issue with gps signal on the app. Gps works fine on Google maps but on speed camera app it disconnect after 1-2mins. Please advise.
    The model of phone is mi k20 pro
    Kind regards Vishal
    Hi Vishal,

    Can you confirm which version of the app you're using?

    Thanks,
    Jürgen
  • Alber
    Alber Registered Users Posts: 1
    New Seeker
    Jürgen wrote: »
    vishalabarot wrote: »
    Hi support,
    Recently i am experiencing an issue with gps signal on the app. Gps works fine on Google maps but on speed camera app it disconnect after 1-2mins. Please advise.
    The model of phone is mi k20 pro
    Kind regards Vishal
    Hi Vishal,

    Can you confirm which version of the app you're using?

    Thanks,
    Jürgen

    Hi,

    I have the same problem with Xiaomi K20 Pro/Mi9T Pro and using the latest version in play store.

    Please help. Thanks

    BR
    Alber
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,215
    Community Manager
    edited September 2019
    Alber wrote: »
    Hi,

    I have the same problem with Xiaomi K20 Pro/Mi9T Pro and using the latest version in play store.

    Please help. Thanks

    BR
    Alber
    Hi Alber,

    Can you still give me the version please? The AmiGO app shouldn't be available in the Play Store for Austria. Is your phone set to English - Australia? Or is this still the Speed Cameras app?

    Thanks,
    Jürgen

  • simon28
    simon28 Registered Users Posts: 4
    Apprentice Traveler
    Check this discussion out, it may help:-

    https://discussions.tomtom.com/en/discussion/comment/1674727#Comment_1674727

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