Answers

• Lucify Posts: 124 [Exalted Navigator]

  August 2019

  @Kia Rio
  
  Your email id and your recent destinations are easily available to someone who has access to your TomTom. I am afraid, I don't think a remote factory reset on the device is possible. if you still have the serial number, its best to contact the customer care to block the device.
  
  

  1
• lampard Posts: 5,189 Moderator

  August 2019 edited August 2019

  Hi @KiaRio
  
  Welcome to the Community! Please have a look at the public FAQ here to know more about stolen or lost device: https://uk.support.tomtom.com/app/answers/detail/a_id/24844/~/my-device-has-been-stolen-or-lost
  
  Regards. lampard

  2
• Lucify Posts: 124 [Exalted Navigator]

  August 2019

  you can find the numbers to contact the customer service here- https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

  1