I have two accounts for my start 25 but not one can connect my start 25 to my account

temhague02 Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using MyDrive Connect
I have made a mistake with login on my account so I made another account but none of the account can connect my device .
The message I get is the system cannot add to your account.
So what can I do??????