Why sync to device as track and not route? — TomTom Community

Why sync to device as track and not route?

DavsatoDavsato Posts: 4 [Apprentice Seeker]
ive just bought my 1st tomtom, when making a route on mydrive route planner it will only sync to my rider550 as a track which then isnt much use as it wont recalculate if you go off route. is there an option to sync as a useable route not a track?

Answers

  • VikramKVikramK Posts: 10,587 Moderator
    edited August 2019
    Hi @Davsato

    Welcome to the community!

    Are you sure that you have not selected the option to sync the route as a track in MyDrive web?

    If NO then this could be related to a known bug.

    See more information and workaround suggested by @YamFazMan @Lochfrass on this topic

    Regards
    Vikram
  • DavsatoDavsato Posts: 4 [Apprentice Seeker]
    hi Vikram,
    there are no other options on mydrive except "sync to device as a track" thats why im asking
  • DavsatoDavsato Posts: 4 [Apprentice Seeker]
    VikramK wrote: »
    Hi @Davsato
    ...................
    See more information and workaround suggested by @YamFazMan @Lochfrass on this topic

    Regards
    Vikram

    so..... if i turn off wifi on my 550 i can upload routes from mydrive from my phone via bluetooth AS ROUTES not tracks?

  • LochfrassLochfrass Posts: 13,165
    Superusers
    edited August 2019
    Thats right.
    But Note: In MyDrive you must click on "send Stops" or "send Destination".
    I recommend to save the route in MyDrive anyway, so that it is easier to restore it when updating your device
    The problem is that the routes are only converted to tracks when the device is connected to WIFI or USB /MyDriveConnect to the PC.
  • DavsatoDavsato Posts: 4 [Apprentice Seeker]
    No, that doesn't work either.
    Beginning to regret swapping from garmin :(
  • David_HarrissonDavid_Harrisson Posts: 20 [Master Explorer]
    Ami right in reading that "send destination" rather than "syncing with my device" sends the route as a route rather than a track?
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