Tomtom Rider 400, memory full and won’t update. Double grrrrrr.
My Tomtom Rider 400 was connected to My Drive Connect to run some updates, the updates have completely filled the tomtom device memory and the update halted. Now the device boots and works normally but has zero free memory which prevents it going into update mode.
it does still operate and connect to my PC, but won’t run updates or complete the update.
so My Drive Connect has filled the memory up and I’m now in limbo.
Surely there is a way to delete some files so the device can run the update program.? Reset doesn’t do this.
Tomtom say say I have to return the device, but all they will do is connect a utility software and delete the partially downloaded updates. Or re-flash the memory. A 3 minute job. So why can’t I do that myself? I just need the utility or process to do this. If I return the device there is a £105 fee, to delete a file.
can anyone help?