Answers

• Lochfrass Posts: 16,537
  Superusers

  February 2019

  Wich sat nav do you use?
  maybe try this
  http://169.254.255.1/pcmi/?locale=en_gb
  or
  http://169.254.255.1/pcmi/?locale=de_de
  
  the second works on german sat navs.
  
  greetings from germany

  0
• 2CV67 Posts: 32 [Prominent Wayfarer]

  February 2019

  Thanks Lochfrass!
  
  I am using a Via 130M.
  
  I noticed that the site MDC tried to connect to was in fact:
  http://www.pcmi.com/?locale=fr_fr (I am in France).
  
  I tried your http://169.254.255.1/pcmi/?locale=en_gb (after getting to my problem site) and that worked OK.
  
  So I can now do all the jobs I needed to do.
  But I have no idea what has happened or how to permanently correct things so I don't have to manually enter http://169.254.255.1/pcmi/?locale=en_gb every time.
  (of course I can bookmark that so I don't actually have to enter it)
  
  So any further explanations or suggestions would still be welcome!
  
  Thanks again!

  0
• 2CV67 Posts: 32 [Prominent Wayfarer]

  February 2019

  Well - I checked my version of MDC (4.2.4.3691) then uninstalled it.
  I installed a fresh version from TomTom site (4.1.7.3376).
  
  With this older fresh version, access to "Manage Community Content" was OK.
  
  I then had to update MDC & found myself again with 4.2.4.3691.
  Again I was UNABLE to access "Manage Community Content".
  
  So I conclude there is a bug in 4.2.2.3691....

  1
• Lochfrass Posts: 16,537
  Superusers

  February 2019 edited February 2019

  Yea. I think its a bug. In German Forum now are some users with the same problem.😩

  0
• LAURE123 Posts: 1,632
  Superuser

  February 2019 edited February 2019 Accepted Answer

  Hi all
  
  @2CV67
  
  The MDC version 4.1.7.3376 is for PCs with Windows XP, it isn't suitable for W 7 SP1, W8.1 or W10. I assume you took it on the French support page which isn't properly updated.
  With no guarantee of results, you can try to reinstall the last version MDC with a clean copy and the right version for your OS.
  
  With your device Not connected to the PC:
  1/ Uninstall MDC, accept the removal of downloads in the popup.
  2/ Restart of your PC (Not Shut down or Sleep)
  3/ Download and install the last version MDC 4.2.4.3691, take it here, the installation will be in the language of your PC:
  - On this page, at the bottom, the green button "Download for Windows®":
  https://www.tomtom.com/en_gb/mydrive-connect/
  Or here directly from TomTom official servers:
  http://cdn.sa.services.tomtom.com/static/sa/Windows/InstallTomTomMyDriveConnect.exe
  
  If it doesn't work, the direct French link:
  http://169.254.255.1/pcmi/?locale=fr_fr
  
  Regards.

  11
• 2CV67 Posts: 32 [Prominent Wayfarer]

  February 2019

  Thanks Lochfrass & LAURE123 for your help!
  
  I just did exactly as LAURE123 said - installing from https://www.tomtom.com/en_gb/mydrive-connect/ what looked like the same old MDC 4.2.4.3691 and this time it works OK.
  
  Consider this SOLVED.
  
  Thanks again (both)!

  2
• LAURE123 Posts: 1,632
  Superuser

  February 2019

  @2CV67
  
  Glad for you that all went well.
  
  Regards.

  0
• The_hedge_fairy4 Posts: 4 [Master Traveler]

  July 2019

  I have re-loaded MDC 3 times now - still no sign of manage community content!
  any other ideas?
  Using Windows 10

  0
• The_hedge_fairy4 Posts: 4 [Master Traveler]

  July 2019

  p.s. tried 4.1.7.3376 and 4.2.5.3770
  device is Tpm tom start 20

  0
• Lochfrass Posts: 16,537
  Superusers

  July 2019 edited July 2019

  Have you tryed this link?
  Note: The link only works when your device is connected with MyDrive Connect.
  http://169.254.255.1/pcmi/?locale=en_gb

  0
• YamFazMan Posts: 20,091
  Superusers

  July 2019

  Hi
  @The_hedge_fairy4
  
  Re... Your NAV3 Device.....
  Get the latest MyDrive Connect Here.....
  http://www.tomtom.com/getstarted
  _______________________________________
  
  Method (1)
  (1)... If you’re running the latest MyDrive Connect… The menu has changed slightly.....
  (2)... With your device turned on and plugged into the PC USB port
  (3)... MyDrive loaded and the MyDrive showing on the PC Taskbar
  (4)... RIGHT CLICK On the Tomtom Icon on the PC Taskbar
  (5)... Click on the link "Manage Community Content" (See below image)
  The below image is 2X normal size
  
  
  ______________________________________
  
  Note... If you're using Hidden Icons on your PC's Task Bar
  (1)... Click on the up arrow ^ Icon on the task bar to access the Tomtom Icon
  (2)... RIGHT CLICK on the Tomtom Icon
  (3)... Click on the link "Manage Community Content"
  
  
  ________________________________________
  
  Method (2)
  Direct Web Address link to "Manage Community Content"
  (1)... With you device turned on and plugged into the PC USB port
  (2)... With MyDrive loaded and the MyDrive showing on the PC Taskbar
  (3)... Click on the Link below to open the "Manage Community Content" page
  
  http://169.254.255.1/pcmi/?locale=en_gb
  
  ATB YFM

  1
• The_hedge_fairy4 Posts: 4 [Master Traveler]

  July 2019

  Yes, you have solved my problem - you are now the official hero of the hottest day : -)

  3