Permission Problem - You don't have permission to do that. — TomTom Community

Permission Problem - You don't have permission to do that.

RicoKRicoK Posts: 154 [Supreme Navigator]
When I tried to edit my profile, I tried to enter my navigation device, my mobile app and my country, these fields are blank, a new page opened with the following message:

Permission Problem
You don't have permission to do that.


Why can't I enter these empty fields?

Best Answer

Answers

  • RicoKRicoK Posts: 154 [Supreme Navigator]
    Hello @DougLap Hmmmmm, strange :o , because what is the standard browser?!? I couldn't find an advise which browser should be used.
    Usually I use Google Chrome as my standard browser in which browser I am typing this reply. However, I opened Firefox and I was able to enter my navigation device, my mobile app and my country, but without a Private Window. Even, no confirmation appeared! Just when I checked my profile again I noticed the field was entered.
    Again, strange, but I have done what I wanted to do
  • LochfrassLochfrass Posts: 15,431
    Superusers
    Hi
    This is unfortunately a known bug which is probably related to cookies.
    I can change the fields if I delete the whole history and cookies.
    Using Firefox too and only sometimes Chrome
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