VIA 135 - problems with GPS - what more can I do? — TomTom Community

VIA 135 - problems with GPS - what more can I do?

I have upgraded, reset but my VIA 135 finds GPS signal but then drops it repeatedly.

Answers

  • YamFazManYamFazMan Posts: 17,043
    Superusers
    edited July 2019
    Hi
    @MaryF

    My NAV3 Via120 Live & GO 825 Live both work fine with NavKit Version 12.075

    To check NavKit version... 12.075
    From the main menu
    Tap (Settings)
    Left Cursor once for next page
    Tap (Me and my device)
    Tap (About my device)
    Second line... App Version
    Follow onscreen prompts to exit

    A Drum-roll Soft Start can help.... Hold the ON/OFF Power button in until you hear a Drum-roll sound... Then release the button.... This will reinitialize the devices Operating System, like restarting your PC

    Fully charge the Battery (At least 2 Hours)
    A low battery can cause GPS Satellite fix problems
    First Plan a route on the device... Now place the device outside with a clear view to the sky
    (I used a a 5200 mAh battery power-pack... while waiting for a Satellite lock)
    It can take anything up to 30 Minutes to get the first Satellite Lock
    After the Initial 'First Lock' the device should lock quickly onto the Satellites

    ATB YFM
  • YamFazManYamFazMan Posts: 17,043
    Superusers
    Hi
    @MaryF

    If your still struggling to get a GPS Fix
    Try....
    I have found with my Car parked on the drive, if I placed the device on the centre of the Cars roof (I used one of those 'Sticky' rubber mats to stop it sliding off the roof)
    The device will obtain it's first GPS Satellite lock more quickly... The metal roof of the Car acts as a ground-plane for the SatNav GPS Antenna and increases the signal strength

    Test... GO 825 Live connected to a 5200 mAh battery power-pack... PND Displaying 'GPS Status Menu'
    (1)... Centre of Car roof (Parked on drive).....
    Signal strength 86% Connected Satellites 9
    (2)... Outside clear view to the sky.....
    Signal strength 61% Connected Satellites 6
    (3)... Indoors 1st floor one metre from window.....
    Signal strength 51% Connected Satellites 4
    (4)... Indoors ground floor one metre from window.....
    Signal strength 41% Connected Satellites 3

    DON'T FORGET... If your using the cars roof
    Keep an eye on the device, you wouldn't want a family member driving off not knowing its on the roof or a Thief walking off with your SatNav

    Also its a long drop from the Cars roof onto the hard surface of the drive, I doubt a SatNav would survive a fall like that

    Use the above information at your own risk, the usual exclaimers apply

    ATB YFM
  • MaryFMaryF Posts: 2 [New Seeker]
    Thanks - I tried those things but still no joy. It is particularly irritating as I just purchased an expensive map update thinking that might be part of the problem
  • YamFazManYamFazMan Posts: 17,043
    Superusers
    edited July 2019
    Hi
    @MaryF

    Are you sure you fully charged the device for 2 hours and left the device outside with a clear view to the Sky for long enough ???

    Only... I posted at 11:06 and you replied at 11:22 ???

    ATB YFM
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