MyDrive Connect the text size is unreadable due to being too small

John_Thorburn175 · April 2019

when opening MyDrive connect the text size is unreadable due to being too small. The computer I am using Windows 10 is a high resolution display. nosolution so far magnify the display to 500% and this only just allows the screen to be read if i go right up next to the screen. Tried uninstall and re-install with latest version no difference. The road image is perfect but the rest is tiny.

YamFazMan · April 2019

Hi
@John_Thorburn175

Maybe... Use Win10 Magnifier to make things on the screen easier to see
https://support.microsoft.com/en-gb/help/11542/windows-use-magnifier

ATB

LAURE123 · April 2019

Hi all

@John_Thorburn175

In addition to the Windows Magnifier you can try this:

Edit of June 08, 2020

You can try this:
1/ Close and Quit MyDrive Connect:
Close the MDC window then Right-click on the MDC icon in the taskbar next to the clock, if necessary click on the symbol ^ to find the MDC icon, choose "Quit".

2/ Open Windows "Task Management" and check if there is still a MDC process in background to stop it:
==> In your taskbar / Right-click in any open place / Task Management / "Processes" tab / if you find "TomTom MyDrive Connect.exe * 32" ==> Right-click / "End Process"

3/ Change MDC compatibility properties:
- On the MDC launch icon ==> Right click/Properties/Compatibility tab/ check 'Override high DPI scaling behavior, scaling performed by:'/ in the list, select 'System (enhanced)'/Apply/OK

4/ Restart MDC again.

See if this brings an improvement to the MDC display.

Regards.

MurrayRt · July 2019

Well the above steps from LAURE123 worked just fine for me! Yay!

LAURE123 · July 2019

Hi @MurrayRt

Glad for you that it worked.

And really Thanks for your feedback, it will help other users with the same problem.

Regards.

Phlyer · July 2019

If youre struggling to read text IN YOUR BROWSER not the TT unit, one of the standard windows keyboard shortcuts to increase or reduce text size is CTRL+ +(plus) or - (minus) to increase or reduce size respectively. This has nothing to do with TT. Its a windows function and has been a standard feature for many years.

baldheadtim · April 2020

This is completely pathetic from Tom Tom it's now Apr 2020 and the same thing happens on my 4k display.

YamFazMan · April 2020

Hi
@Phlyer

Phlyer wrote: »

If you're struggling to read text IN YOUR BROWSER not the TT unit, one of the standard windows keyboard short-cuts to increase or reduce text size is CTRL+ +(plus) or - (minus) to increase or reduce size respectively. This has nothing to do with TT. Its a windows function and has been a standard feature for many years.

Sorry to say CTRL+ + (plus) or - (minus) has no effect when using Tomtom MyDrive Connect....

ATB YFM

Convan707 · April 7

LAURE123 wrote: »

Hi all

@John_Thorburn175

In addition to the Windows Magnifier you can try this:

Edit of June 08, 2020

You can try this:
1/ Close and Quit MyDrive Connect:
Close the MDC window then Right-click on the MDC icon in the taskbar next to the clock, if necessary click on the symbol ^ to find the MDC icon, choose "Quit".

2/ Open Windows "Task Management" and check if there is still a MDC process in background to stop it:
==> In your taskbar / Right-click in any open place / Task Management / "Processes" tab / if you find "TomTom MyDrive Connect.exe * 32" ==> Right-click / "End Process"

3/ Change MDC compatibility properties:
- On the MDC launch icon ==> Right click/Properties/Compatibility tab/ check 'Override high DPI scaling behavior, scaling performed by:'/ in the list, select 'System (enhanced)'/Apply/OK

4/ Restart MDC again.

See if this brings an improvement to the MDC display.

Regards.

You Star!!!! Fixed my problem after I tried it. Thanks

MyDrive Connect

MyDrive Connect the text size is unreadable due to being too small

Comments

Who's Online in this Category0