Voice control in English

Soringabriel
Soringabriel Registered Users Posts: 9
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Hi, I have a question, why can not I use voice control in English when the menu is in English? Go Professional 6200, thank you in advance.

Mod edit: Google translate

Comments

  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    edited July 2019
    Hi, I have a question, why can not I use voice control in English when the menu is in English? Go Professional 6200, thank you in advance.

    Mod edit: Google translate
  • DougLap
    DougLap Posts: 9,959
    Superuser
    edited July 2019
    Hi @Soringabriel

    You need the English Computerised voices Serena and Malcolm for Voice control to work. Another benefit of those voices is if you select Read Aloud in Settings these voices provide more detailed navigation details than the Recorded voices do.

    Maybe @VikramK or @lampard can sort them out for you and add them to your account so you can download them.

    Doug
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    edited July 2019
    Thanks for the advice, Doug! I'll ask Vikramk if he can send me because I can not find them in Shop!

    Mod edit: Google translate
  • DougLap
    DougLap Posts: 9,959
    Superuser
    edited July 2019
    Hi @Soringabriel

    @VikramK or @lampard will add the voices to your account and then you can download them to your when they are listed as available on your unit when you start it up.

    Doug
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    edited July 2019
    I will try when I can connect tomtom to wifi, I hope to go! Anyway, thank you, Doug!

    Mod edit: Google translate
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    edited July 2019
    Hi, Doug, one more question, I tried to prolong the traffic, because it was only a year, and it does not leave me, there's a lock on me when I want to finish!

    Mod edit: Google translate
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    Apare closed lock, Doug.
  • DougLap
    DougLap Posts: 9,959
    Superuser
    edited July 2019
    Hi @Soringabriel

    I think someone else said they had a problem renewing their Taffic like you from Romania. I think @VikramK suggested that they tried to make the purchase using the Irish Website.

    Go to the Tomtom Shop then scroll to bottom of the page and click on your country bottom right and select Ireland and hopefully it will change to the Irish Site.

    You are testing Google Translate. =)=)

    Doug
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    edited July 2019
    With the site in the UK I tried and did not go and now I put Ireland and I could finish! Thank you again Doug👍, now I'm waiting to see when I can download the voices of Serena and Malcolm😊 a flourish evening, greetings from Amsterdam!

    Mod edit: Google translate
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    edited July 2019
    Next time I try in English 😁 Thanks
  • lampard
    lampard Administrators Posts: 6,007
    Moderator
    Hi @Soringabriel

    Welcome to the Community! I've added the Serena & Malcolm computer voice on your account. Please download it when connected to a WiFi internet connection.

    Cheers, lampard
  • Soringabriel
    Soringabriel Registered Users Posts: 9
    Apprentice Traveler
    Hi, Multe mulțumiri! :) Lampard