Why do I get NOT ENOUGH STORAGE SPACE when I am trying to load the latest version of software — TomTom Community

Why do I get NOT ENOUGH STORAGE SPACE when I am trying to load the latest version of software

I get the above message when trying to load the latest version of the software. I have excluded all the components other than "Europe + United Kingdom + Ireland buildings" map but its still wont load.
I am assuming that I should be able to load the basic map on my existing sat nav.
Can anyone offer a solution please ?

Answers

  • YamFazManYamFazMan Posts: 15,063 Superusers
    edited July 23
    Hi
    @Greenleaf1955

    On the early NAV4 devices you were allowed ONE Lifetime pre-installed Map... The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
    The latest Full Europe Map is 9.13GB and wont fit....
    You need to install a Micro SDHC memory card
    The Map cannot be split across the on-board Memory and a Micro SDHC Card...The latest Full Europe Map is 9.13GB so a 8GB Memory Card is useless a 16GB or 32GB is required (32GB is the Max size Micro SDHC Card for a Tomtom device)
    Maybe @VikramK or @lampard the Forum Moderators will allocated a small Map to your Account
    The advantage of the small Map would be plenty of working space on the device and the smaller map will also act as a 'Keeper' (Don't remove the small Map)... The Small Map it will enable the device to keep running and avoid the Catch22 situation No Maps Found Error, where the device won't boot-up past the No Maps Found Error to allow access to the 'Format option' to allow the use of a 16GB or 32GB Micro SDHC memory card
    Also if you ever need to remove the Micro SDHC Card for any reason... Like transferring pre-planned routes via a Micro SDHC Card or Formatting a new/replacement Micro SDHC Card, the Keeper Map will allow the device to keep running

    ATB YFM
  • VikramKVikramK Posts: 8,136 TomTom Moderator
    edited July 23
    Hi @Greenleaf1955

    I have assigned a smaller map which will be offered in MyDrive Connect if you wish to use a memory card.

    But incase you wish to just stick with the internal memory then we have released the Europe map in different map cuts last week, more information here

    Does any of these map cuts or zone suit your travel requirements?

    Regards
    Vikram
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