Request for adding a smaller map due to a SDCard failure.
Answers
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Hi @VikramK
I'm have the same problem.
Update corrupted the internal map and now I can't access the menu to format the new sd card for the new map which is to big for my internal storage.
Can a smaller map please be allocated to my account?
Kind regards0 -
hi, after installing small map i could format sd card from device and then install the new map
now works perfect, thank you0 -
This morning vent to start the car. Tomtom said no data. How can that be. Had USA on sd. Now all is gone. Installed Iraq and got acces. A bit stupid that i dose not work with out a map so you can acces the menue. But i cant format my sd card.it is as if its not there. But when i make the soft reboot of the unit i can se that when the white text comes on i saids that the sd card hase 29 gb memmory ??????
Why is it no longer posible to dowenload Eu whith out Russia.
This is not a userfreindly divice !!!! Getteing ready too toss it out the window. Right now its a paperwaight that can be used i Iraq and not in Denmark.
Any tips on how i get it to work again.0 -
@IDuem
A smaller map has been activated for your device.
@Slund
We recommend using a 16GB memory card, would you be able to try that.
Currently we are planning to split the map of Europe into zones so the desired map cup can be installed on the internal memory itself. The fix is planned to be released soon.
Regards
Vikram0 -
Hello Everyone,
We have released a fix for this issue where the Europe map and map zones are too big for internal memory(SD card is needed).
Some Nav4 devices with the internal memory of 8GB could not fit the Europe map, nor the zones.
In detail:
The fix for the NAV4 devices consist in having some extra map zones of the EU map that can fit on the internal memory.
For the devices compatible with the Europe/nav4 map, we will offer additional zones in MyDrive Connect:
• Europe_Central
• Europe_East
• Europe_North
• Europe_South
• Europe_South_West
• Europe_West
Next to the “usual” areas (Europe + buildings of different countries), we are offering now also zones>
For the Nav4 START (42/52/62) we have added an extra zone to the Europe map which is the Europe without Russia. In MyDrive Connect this map is called Europe 45+. This map will fit on the internal memory.
(Only later in the August MapShop we will add more zones also for this map).
Closing this topic as we have a solution.
Please feel free to start a new topic if you have queries regarding map installations.
Thank you,
Vikram
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Moderator
This discussion has been closed.
