Comments

• YamFazMan Posts: 15,404 Superusers

  April 2018 edited February 20

  Hi
  @Thfc37
  This is a long standing problem....
  The Postcode code search bug when using the latest Start devices is a real pain
  Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
  If you know the road/street name and a house number you don't need the Postcode
  Most people use a Postcode because they don't know the road/street name and house number
  Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
  For me it renders the latest Start device useless in the UK
  
  It's only the latest Start 42/52/62 Range that has this particular Step by Step search method
  
  All of the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
  Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
  (1).... Quick Search (Default)
  (2)... Step by Step
  
  ATB YFM

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• Campervan girl Posts: 1 [Apprentice Traveler]

  April 2018

  I bought a Tomtom Start52 and had an issue with it not being able to find postcode destinations without a street name...so I complained and changed it after the shop I bought if from phones Tomtom direct....anyway paid an extra £45 to upgrade to a Via52 after being told that system doesn’t have the same problem...... guess what it seemed to : after installing it on the laptop....anyway I played about with it and seem to have found the solution:
  go onto System then click on ’CHOOSE A SEARCH MODE’ you then have two choices select ‘QUICK SEARCH’
  I can now put in a Postcode that hasn’t got a streetname and it comes up with Unnamed road and you can now continue.
  
  annoyingly Tomtom and the shop couldn’t help me.

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• Alpinaman Posts: 14 [Apprentice Traveler]

  July 17

  The start range is absolutely useless
  
  I threw mine out of the car in Sheffield town centre.. had me driving in circles because I couldn’t input a postcode..
  
  The start unit is like something from the early 80’s..
  
  It’s crap, and Tom Tom should never have launched it with this retrograde aspect..
  
  Sneaky play to get people to upgrade..

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