Premium X with advertised lifetime update of traffic, speed cameras and map. How do I get it ? — TomTom Community

Premium X with advertised lifetime update of traffic, speed cameras and map. How do I get it ?

AntonGAntonG Posts: 2 [Apprentice Traveler]
Have just bought a Premium X (2019-06-27) upgrade offer, advertised lifetime update of traffic, speed cameras and map. But the unit says that the subscription will soon end (2019-07-16).

How do I get lifetime updates ?

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Answers

  • DougLapDougLap Posts: 2,939 Superuser
    Hi @AntonG

    Hopefully @lampard or @VikramK will sort your account out for you tomorrow otherwise you could contact Customer Support.

    Sverige (Sweden)
    077-662-00-10
    Måndag-Fredag: 10:00-17:00

    Doug
  • lampardlampard Posts: 4,099 TomTom Moderator
    Hi @AntonG

    Welcome to the Community! I've added the correct subscriptions on your device, Please make a factory reset on your device and then activate the services to apply the changes.

    Regards, lampard
    Help others find useful content by clicking the like button and selecting the best answer to your question! You can check out our Knowledge Base and find the best comments on the Community here.
    Most important of all, have fun and be kind to one another!
    

  • AntonGAntonG Posts: 2 [Apprentice Traveler]
    Thank You so very much.. It seems to work now. Really fast reply on my question, I´m very impressed.. Thanks again..
  • compass1949compass1949 Posts: 1 [New Traveler]
    Have had a email from TomTom offering TomTom Premium X with accessory package including Speed Cameras and Traffic. Does this mean I will have to pay a subscription for these services in the future or are they Lifetime?
  • YamFazManYamFazMan Posts: 14,971 Superusers
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