TomTom Traffic Lifetime via smartphone expired

Alfred_3015
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
Hi everyone. I have a TomTom GO 500 with LIFETIME TRAFIC via smartphone. It is about 10 days that the navigator tells me that the TRAFFIC service has expired and to renew I must make payment. It's possible? Can you help me? How do I reactivate the LIFETIME TRAFFIC. Thank you all.
Alfredo.
Alfredo.
Tagged:
0
Comments
-
Hi @Alfred_3015
Contact Customer Support and if you are correct re lifetime then they can sort your account out.
Do not answer questions but wait for an agent to answer.
Italia
0245279051
lunedì-venerdì: ore 09:00-17:30 CET
Doug3 -
Hi @Alfred_3015
I made some changes in the backend, could you soft reset the device and check again.
Try planning a route and test.
Regards
Vikram3 -
Thanks a lot, now it works !! Thank you again!!!0