Can't purchase map in Slovenia
webko
Posts: 1 [New Seeker]
I would like to purchase a map of Europe for my Carminat TomTom built-in car navigation device.
I can not make a purchase through website - there is no Slovenia in the drop-down menu of countries, and your TomTom HOME PC application will give an error when trying to purchase - "Internal server error. 236/#https://community.tomtom.com/payment/initiatePayment: *IT payment server returned an unexpected error* Error code: 236 ..."
Does my money stink? Joke aside, I really would like to make a purchase, but really can't.
Thank you for your help!
I can not make a purchase through website - there is no Slovenia in the drop-down menu of countries, and your TomTom HOME PC application will give an error when trying to purchase - "Internal server error. 236/#https://community.tomtom.com/payment/initiatePayment: *IT payment server returned an unexpected error* Error code: 236 ..."
Does my money stink? Joke aside, I really would like to make a purchase, but really can't.
Thank you for your help!
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0
Answers
Welcome to the community!
COuld you try ordering it on the Ireland webshop.
https://www.tomtom.com/en_ie/drive/maps-services/shop/travel-map/europe/
You don't have to enter your physical address when asked as this will be a downloadable service, you can trick the ordering flow by entering a dummy address.
Once the order is placed successfully the map will be offered for download (TomTom HOME)
Regards
Vikram
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