Can't purchase map in Slovenia

webkowebko Posts: 1 [New Seeker]
I would like to purchase a map of Europe for my Carminat TomTom built-in car navigation device.

I can not make a purchase through website - there is no Slovenia in the drop-down menu of countries, and your TomTom HOME PC application will give an error when trying to purchase - "Internal server error. 236/#https://community.tomtom.com/payment/initiatePayment: *IT payment server returned an unexpected error* Error code: 236 ..."

Does my money stink? Joke aside, I really would like to make a purchase, but really can't.

Thank you for your help!

Answers

  • VikramKVikramK Posts: 7,750 TomTom Moderator
    Hi @webko

    Welcome to the community!

    COuld you try ordering it on the Ireland webshop.


    https://www.tomtom.com/en_ie/drive/maps-services/shop/travel-map/europe/


    You don't have to enter your physical address when asked as this will be a downloadable service, you can trick the ordering flow by entering a dummy address.

    Once the order is placed successfully the map will be offered for download (TomTom HOME)

    Regards
    Vikram
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