Mercedes Audio 20, Garmin Map Pilot Subscription — TomTom Community

Mercedes Audio 20, Garmin Map Pilot Subscription

Hayles31Hayles31 Posts: 3 [New Seeker]
Hello

All I want to know is how I can get the subscription for live traffic on the Garmin Map Pilot SD Card for my Merc A Class?

Thanks

Answers

  • YamFazManYamFazMan Posts: 15,357 Superusers
    edited June 24
    Hi
    @Hayles31

    :o This is the Tomtom Forum
    Maybe try the Ga*m*n Website/Forum

    ATB YFM
  • Hayles31Hayles31 Posts: 3 [New Seeker]
    Hi

    I know it's the Tom Tom Forum, Garmin sold the service back to Mercedes in which Tom Tom has since purchased, so my SD card although Garmin, says Tom Tom Traffic on it, hence me asking for help on the Tom Tom Forum.

    Thanks
  • YamFazManYamFazMan Posts: 15,357 Superusers
    Hi
    @Hayles31

    Maybe... Tomtom Support United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    ATB YFM
  • Hayles31Hayles31 Posts: 3 [New Seeker]
    Thank you for this. Hopefully they can assist me> :)
  • VikramKVikramK Posts: 8,344 TomTom Moderator
    edited July 1
    Hi @Hayles31

    I am unable to find information related to Mercedes and a devices which runs TomTom services.

    Did you confirm this with your car dealer?

    For TomTom services to work a unique device serial number needs to be linked to your account with a valid subscription which I am not able to see when I review your account.

    Regards
    Vikram
  • Troubadix12Troubadix12 Posts: 1,927 [Revered Pioneer]
    Hi @Hayles31,

    I have found this Information from a german Web-Site and tried to translate it ...

    "If you use Garmin ™ MAP PILOT / SD Map Navigation Live Traffic Information (powered by TOMTOM), the service can only be purchased from a Mercedes-Benz local partner by purchasing an Update-SD-Card card, including new maps for a period of 3 years.
    https://shop.mercedes-benz.com/garmin-map-pilot
    http://www.mb4.me/sd-card-navigation"

    hm ... Garmin and TomTom ... Nice imagination ;)

    Regards

    Troubadix12
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