What happened to Samantha's voice?

Docksider21
Docksider21 Registered Users Posts: 6
New Seeker
edited December 2021 in Devices using MyDrive Connect
I just got my third Tomtom, after 350XL and VIA 1515 died. The Samantha voice that read street names was a pleasant recorded voice. Now it is a computer voice. And I cannot find a go back button. Miss my old one.

Answers

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,133
    Moderator
    edited June 2019
    Hi @Docksider21

    Welcome to the community!

    Could you send me the serial number of your new TomTom through a private message please?

    Regards
    Vikram
  • Docksider21
    Docksider21 Registered Users Posts: 6
    New Seeker
    How do I do that? And who are you, and what will you do with the number?
  • DougLap
    DougLap Posts: 9,426
    Superuser
    Hi @docksideer21

    As it says in his post VikramK is a Tomtom Moderator on this forum and is a Tomtom employee. He is the person who is capable of sorting you Voice request out.

    If you click on @VikramK it will take you to his Profile and Top left is a Green Message button. Tap the button and send hime the details he is requesting as it will enable him to identify the precise unit you want the voice for. I assume your new unit is not showing on your account or he just wants to be certain he knows exactly what unit you want iff for otherwise he would not ask for it.

    Doug
  • Docksider21
    Docksider21 Registered Users Posts: 6
    New Seeker
    Thank you.
  • Docksider21
    Docksider21 Registered Users Posts: 6
    New Seeker
    There are no numbers on the back of the TomTom.
  • YamFazMan
    YamFazMan Posts: 20,501
    Superuser
    edited June 2019
    Hi
    @Docksider21

    Serial number....
    On the Device Tap 4Dot (.... Menu) --> Setting --> System --> About... Serial number

    ATB YFM
  • Docksider21
    Docksider21 Registered Users Posts: 6
    New Seeker
    Thank you. I never would have found it.
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,133
    Moderator
    Thanks for sending the serial number..

    Samantha voice has been added.

    Should be offered for download in MyDrive Connect.

    Regards
    Vikram
  • Docksider21
    Docksider21 Registered Users Posts: 6
    New Seeker
    Hi. Thanks for your efforts.

    1. Samanatha is not listed on my MyDrive.
    2. Samanatha is on my TomTom, it is it a computer voice.
    3. Samanatha on my other TomToms were a recorded voice, and pleasant to hear.
    4. Is it possible to get a recorded voice (Samanatha or other) which reads street signs.

    THANKS