What happened to Samantha's voice? — TomTom Community

What happened to Samantha's voice?

I just got my third Tomtom, after 350XL and VIA 1515 died. The Samantha voice that read street names was a pleasant recorded voice. Now it is a computer voice. And I cannot find a go back button. Miss my old one.


  • VikramKVikramK Posts: 12,879 Moderator
    edited June 2019
    Hi @Docksider21

    Welcome to the community!

    Could you send me the serial number of your new TomTom through a private message please?

  • Docksider21Docksider21 Posts: 6 [New Seeker]
    How do I do that? And who are you, and what will you do with the number?
  • DougLapDougLap Posts: 9,165
    Hi @docksideer21

    As it says in his post VikramK is a Tomtom Moderator on this forum and is a Tomtom employee. He is the person who is capable of sorting you Voice request out.

    If you click on @VikramK it will take you to his Profile and Top left is a Green Message button. Tap the button and send hime the details he is requesting as it will enable him to identify the precise unit you want the voice for. I assume your new unit is not showing on your account or he just wants to be certain he knows exactly what unit you want iff for otherwise he would not ask for it.

  • Docksider21Docksider21 Posts: 6 [New Seeker]
    Thank you.
  • Docksider21Docksider21 Posts: 6 [New Seeker]
    There are no numbers on the back of the TomTom.
  • YamFazManYamFazMan Posts: 20,326
    edited June 2019

    Serial number....
    On the Device Tap 4Dot (.... Menu) --> Setting --> System --> About... Serial number

  • Docksider21Docksider21 Posts: 6 [New Seeker]
    Thank you. I never would have found it.
  • VikramKVikramK Posts: 12,879 Moderator
    Thanks for sending the serial number..

    Samantha voice has been added.

    Should be offered for download in MyDrive Connect.

  • Docksider21Docksider21 Posts: 6 [New Seeker]
    Hi. Thanks for your efforts.

    1. Samanatha is not listed on my MyDrive.
    2. Samanatha is on my TomTom, it is it a computer voice.
    3. Samanatha on my other TomToms were a recorded voice, and pleasant to hear.
    4. Is it possible to get a recorded voice (Samanatha or other) which reads street signs.

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