Update hang in a loop — TomTom Community

Update hang in a loop

Tomtomuser42Tomtomuser42 Posts: 5 [Apprentice Traveler]
edited June 20 in MyDrive Connect
Hi, i `m connected with "TomTom MyDrive Connect and hav deinstalled many languages.
I try to load Europe 10.30 , my old Version is 10.11.
So i have deinstalled the voices of not used countrys.
.
On the screen of my start 42 tells me update , don't disconnet.

On my laptop in the update area i see serveral times an update from 0% to 7% with a timing of 1 hour to 52 minutes.
But i can't see any forwarding.
So what can i do in this sitiation and at this time?
Actualis the 7% is reached again.

best regards

Juergen

Comments

  • Tomtomuser42Tomtomuser42 Posts: 5 [Apprentice Traveler]
    Attention, on my pc it is not possible to change in the area download to load first to pc ( in my tomtom connect). I use win7 sp1 as user not as admin.
  • Tomtomuser42Tomtomuser42 Posts: 5 [Apprentice Traveler]
    Now i see under tomtom\home3\log information about my pc and im not amused. For what are this thing necessery? But nothing about my problem !
    Only in cache there is a xml with this information.
    <?xml version="1.0" encoding="UTF-8"?>
  • Tomtomuser42Tomtomuser42 Posts: 5 [Apprentice Traveler]
    now i have edit the prefereces for cache set to true.
    If i check now the settings i see the activating cache now.
    I hope after next loading turn it works.

    some time later.

    But it doesn't work. May be i take a hammer and give this **** what it ask for.

    Thanks for no helping to the moderation of the tomtom forum.
    it was my first and last unit from this bussiness.

    By this way. my last update was on 4. may 2019. 5,8 GB Version Okt. 2018 !!!
    Then i go to italy ( Gardasee).
    Do i need old versions for lifetime ? Finaly no.

    The adress in the tomtom want to drive with me in the mountain.
    That was really wrong, because the adress of the house was more down to the see.

    ****, my old Falk N200 from 2006 was better then this ****.
  • DougLapDougLap Posts: 3,181 Superuser
    Hi @Tomtomuser42

    It would appear you have not thought to add a Micro SD class 10 memory card either 16gb or maximum 32gb so that the new map will be able to be loaded there without you having to delete any voices etc.

    One advantage of this is that with the map now loaded on your Extra memory there is much more free memory on the internal memory which is beneficial for the operation of the unit. Trying to cram the map on the internal memory risks problems with the functionality of the unit which requires at least 400mb of free space to work properly .

    Doug
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