Hi there i have a tomtom trucker 6000, My issue is no GPRS connection so i am unable to get my live. — TomTom Community

Hi there i have a tomtom trucker 6000, My issue is no GPRS connection so i am unable to get my live.

krispaulakrispaula Posts: 1 [New Seeker]
Hi there i have a tomtom trucker 6000, My issue is no GPRS connection so i am unable to get my live.
I have done every reset and update possible my live subscription is still in date,tom tom services say activated when the device is connected to the GO live app only. also the wifi icon is missing from the menu

Comments

  • VikramKVikramK Posts: 11,917 Moderator
    Hi @krispaula

    I would suggest that you report this to the customer service.

    They should be able to investigate this better.

    Regards
    Vikram
  • DougLapDougLap Posts: 7,993
    Superuser
    Hi @krispaula

    Customer support

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Doug
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