No Maps found after update Go520

prwhiteman
prwhiteman Registered Users Posts: 8
Master Explorer
edited December 2021 in Devices using Wi-Fi®
After loads of problems I plugged in my Go520 to update as it told me to...
Now it starts with "NO MAPS FOUND" and directs me to the tomtom web page which is less than useless.
How do I get my maps back.. it told me I needed Ver 19.101 due to the Week Number Roll-over ??
Now I'm on holiday with a useless GPS.. Help please

Best Answers

  • prwhiteman
    prwhiteman Registered Users Posts: 8
    Master Explorer
    Answer ✓
    Brilliant... life is good again,
    Took three download attempts, my "Tomtom unit timed out"
    All working great THANK YOU... I think my wife was going to kill me if I spent any more time on this...
    Again Thank you guys...
    Holiday touring here we come..

Answers

  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @prwhiteman

    Did you try the No Maps found procedure I suggested on another Post.

    Doug
  • prwhiteman
    prwhiteman Registered Users Posts: 8
    Master Explorer
    Yes I have followed a few procedures but some ask you to do things I cannot as I can't get into the unit... just a blue screen with the contact Tomtom message.. it no longer says No Maps that was the first time, I connected up to Tomtom Home and I only get the blue screen message now...
  • prwhiteman
    prwhiteman Registered Users Posts: 8
    Master Explorer
    Sorry DougLap .. I was so busy trying to get the message to you correctly I didn't say Hi or thanks for helping..
    Paul
  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @prwhiteman

    Thats okay.

    What is the Blue Screen message

    Doug
  • prwhiteman
    prwhiteman Registered Users Posts: 8
    Master Explorer
    Hi again,
    There doesn't seem a way past this screen..
    Thanks Paul
    33q2xsj92r72.jpg
  • prwhiteman
    prwhiteman Registered Users Posts: 8
    Master Explorer
    Answer ✓
    Brilliant... life is good again,
    Took three download attempts, my "Tomtom unit timed out"
    All working great THANK YOU... I think my wife was going to kill me if I spent any more time on this...
    Again Thank you guys...
    Holiday touring here we come..
  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @prwhiteman

    Glad you are up and away.

    Doug
  • prwhiteman
    prwhiteman Registered Users Posts: 8
    Master Explorer
    Thanks Doug
    Really appreciated.
    Regards
    Paul
  • Normie48
    Normie48 Registered Users Posts: 1
    New Seeker
    GO 520 slow and keeps restarting

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