Maps are gone
Bitje
Registered Users Posts: 4 
Apprentice Seeker
Apprentice Seeker
During updating maps the internet connection broke down.
When I restart the navigation device I get the message "No maps available, select one.
I've I try so There is a message no maps found, you can buy one at tomtom.com/maps. But it is a device withe free lifetime maps.
How can I get a map again on the device ?
When I restart the navigation device I get the message "No maps available, select one.
I've I try so There is a message no maps found, you can buy one at tomtom.com/maps. But it is a device withe free lifetime maps.
How can I get a map again on the device ?
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Comments
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Hi @Bitje
Do the following help
The first is for Wifi units and the latter for non Wifi units.
https://tomtom.vanillacommunities.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest
https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
Doug0 -
There are no maps shown so I can't select a map. Device is connected to a computer but als nu USB option.0
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Hi @Bitje
The GO Essential mentioned in your profile is a Wifi device so the first video I sent you is the one to watch. The unit should not be connected to the PC whilst you are doing what the video says.
Do you have the option to add a map as it says in the video.
Doug0 -
I can see four different screens.
If you can tell me on which screen i have to activate what link to gat my maps beack i would be realy gretfull.
0 -
I would assume
Voeg een kaart toe
Is the add a map in the video
Doug0 -
you mean the button on the first screen ? When I click that button I get the second screen and there are no links available.
then, after a long time, i'll get the third screen, also withouh a link on it.
On the third screen all available maps to download should be shown but there is nothing.
0 -
Day,
I am new here and have the same problem. Don't have a computer.
Mod edit: Machine translated [Dutch]0
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