Maps are gone
Bitje
Posts: 4 [Apprentice Seeker]
During updating maps the internet connection broke down.
When I restart the navigation device I get the message "No maps available, select one.
I've I try so There is a message no maps found, you can buy one at tomtom.com/maps. But it is a device withe free lifetime maps.
How can I get a map again on the device ?
When I restart the navigation device I get the message "No maps available, select one.
I've I try so There is a message no maps found, you can buy one at tomtom.com/maps. But it is a device withe free lifetime maps.
How can I get a map again on the device ?
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Answers
Do the following help
The first is for Wifi units and the latter for non Wifi units.
https://tomtom.vanillacommunities.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest
https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
Doug
The GO Essential mentioned in your profile is a Wifi device so the first video I sent you is the one to watch. The unit should not be connected to the PC whilst you are doing what the video says.
Do you have the option to add a map as it says in the video.
Doug
If you can tell me on which screen i have to activate what link to gat my maps beack i would be realy gretfull.
Voeg een kaart toe
Is the add a map in the video
Doug
then, after a long time, i'll get the third screen, also withouh a link on it.
On the third screen all available maps to download should be shown but there is nothing.
Have a look at all the video there is a another way towards the end which involves attaching it to the PC.
Have you tried that .
Doug
Welcome to the Community! I can see that the latest 10.30 Europe map is installed on your device yesterday so I assume the issue is resolved? Please let us know if it's not the case!
Regards, lampard