My Tomtom will onyl show an error message on a red screen saying it cant use this map.
PaulaTracey
Registered Users Posts: 4 
New Seeker
New Seeker
I have a Tomtom XL and this happend after I put the latest update on through my PC, have tried a soft reset and tried connecting it back up to the PC for any more updates but no more appear. Anybody know if it can be fixed??
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Best Answers
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HI @PaulaTracey
Keep an eye out here and see if one of the Mods @VikramK sorts you map out for you
Doug1 -
Hi @PaulaTracey
Welcome to the community!
A map has been added for your device. Please remove the existing map first and then download a fresh version using TomTom HOME.
Regards
Vikram1
ModeratorAnswers
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HI @PaulaTracey
Keep an eye out here and see if one of the Mods @VikramK sorts you map out for you
Doug1 -
Hi @PaulaTracey
Welcome to the community!
A map has been added for your device. Please remove the existing map first and then download a fresh version using TomTom HOME.
Regards
Vikram1 -
Thank you will try that now - wish me luck0
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I have removed the map but no update shows, only tells me device is up to date.0
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Hi @VikramK
Kind of worked had to put the map back on then update, not sure why after I removed the map it would not show any updates. Thanks for the help.0 -
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