stop service

hippe_phil3
hippe_phil3 Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using MyDrive Connect
I paid for traffic and cameras for 1 year and now all de support for my 825Go is stopped. Can I receive a refund?
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Best Answer

  • VikramK
    VikramK Administrators Posts: 14,570
    Moderator
    Answer ✓
    Hi hippe_phil3

    The updates for subscription will continue for the duration it was purchased. We will continue to honor active subscription for EOL devices.

    Regards
    Vikram :)

Answers

  • VikramK
    VikramK Administrators Posts: 14,570
    Moderator
    Answer ✓
    Hi hippe_phil3

    The updates for subscription will continue for the duration it was purchased. We will continue to honor active subscription for EOL devices.

    Regards
    Vikram :)
  • hippe_phil3
    hippe_phil3 Registered Users Posts: 2
    New Seeker
    no traffic information, no cameras any more on my device since a couple of weeks