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Download and install myDrive Connect
Here... https://www.tomtom.com/en_gb/mydrive-connect/ DO NOT have your Start 25 connected to your PC while installing MyDrive Connect
Note... I find, If there is more than one Update, it's best to do the updates one at a time
See... Tomtom Video... How to update your device using MyDrive Connect
ATB YFM
Download and install myDrive Connect
Here... https://www.tomtom.com/en_gb/mydrive-connect/ DO NOT have your Start 25 connected to your PC while installing MyDrive Connect
Note... I find, If there is more than one Update, it's best to do the updates one at a time
See... Tomtom Video... How to update your device using MyDrive Connect
ATB YFM
jessie1
Posts: 2 [Apprentice Traveler]
YamFazMan
Posts: 18,042 
Answers
Superusers
@jessie1
Download and install myDrive Connect
Here... https://www.tomtom.com/en_gb/mydrive-connect/
DO NOT have your Start 25 connected to your PC while installing MyDrive Connect
Note... I find, If there is more than one Update, it's best to do the updates one at a time
See... Tomtom Video... How to update your device using MyDrive Connect
ATB YFM
Superusers
@jessie1
You're welcome, glad you're sorted
ATB YFM