How to contact TomTom?
Johnmusto
Posts: 2 [Apprentice Seeker]
I managed to send a question at the weekend, I've had a reply, but now can not reply to that reply.
There just isn't a send button appearing, I'm at a total loss.
There just isn't a send button appearing, I'm at a total loss.
0
Answers
Welcome to the Community! I can see that you already received a response from the team and they escalated your case to investigate further. You will receive an email regarding your order status when there's an update.
Regards, lampard
As you'll probably be aware, I ordered a go camper, delivery was expected 3-5 days, and order status still says 'inprogress' one week later.
Now I replied to the email, but i have no idea whether it'll reach customer services.
I just wanted to add to my question, and as it appears you have access to the system maybe you can help.
An option as a one time goodwill gesture would be to let me have a 'free' Europe camper map update for my Start 25, as the installed camper map is out of date and causing a problem or two where roads have changed, hence the reason for buying a new device with lifetime updates.
I also now have a second option as I could have one day delivery with Amazon, and receive a free camera, for only £4 more than with TomTom.
So if you can help further, that would be fantastic!!
Kind regards
John