Viewing My Places

Captain_America_365 Registered Users Posts: 3
Apprentice Traveler
I have a number of devices, one of which has just USA maps on it, how do I stop this device listing my places in the UK? It clearly states that its a list of places not listed on current map but there is no other map installed and neither do i want to install another map

Best Answer


  • Captain_America_365
    Captain_America_365 Registered Users Posts: 3
    Apprentice Traveler
    Hi Doug and thanks for the reply. Changing the unit onto its own account is a great idea but how do I go about moving the POI's I want to keep on it over to the new account? I don't want to re-enter them all because quite a few of them are taken from exact positions when I have parked my car so are not easily replicated by entering a zip code or address.
  • DougLap
    DougLap Posts: 9,951
    Hi @Captain_America_365

    Ah if you have data you want to still be available on the unit when you change accounts that needs some expert help from @yamfazman on this forum..

    In order to move a device to a new account you have to do a Factory Reset on the device and then input the new account name and password. The problem with this is that the Factory Reset deletes all your Data ie favourites (My Places) backed up on My Drive and any Poi and Route files you may have added to the unit via MyDrive from your Tomtom unit. You also cannot simply copy data between accounts .

    Yamfazman can describe a methodology which enables you to transfer the data you want back onto the unit after you have reset it.

    Please wait and keep an eye out here.

  • YamFazMan
    YamFazMan Posts: 20,996
    edited June 2019

    I don't think you will be troubled with the US MyPlaces appearing on a device using UK Maps or vice-versa UK MyPlaces appearing on a device using the US Maps

    The MyPlaces apear to be Map specific

    I installed the USA Map and created a Statue of Liberty MyPlace

    Using the Europe maps the Statue of Liberty does 'NOT' appear in my normal UK MyPlaces List

    Using the US Map the Statue of Liberty 'DOES' appear in the US MyFravorits list, and 'NONE' of my normal UK MyPlaces appear in the list

    If you already have lots of MyPlaces....
    Many users have asked for the facility to backup their MyPlaces to a PC
    The MyDrive Route planner allows you to download your data from the Tomtom Cloud
    The file looks like unusable Gobbledegook, the MyPlaces can be found in the file
    Click on image to enlarge....

    User Ethoz....
    Posted a link to a excellent Tomtom MyPlaces to .Ov2 POI file converter tool

    There's a Mac & PC version ....

    Download and install TomtomPOI.exe from the above link
    Note... I have Virus checked the file with Avast Anti Virus all OK
    Run TomtomPOI

    Ist Click on Open...
    Find/Load the (Your user name goes here)_MyDrive.json.gz file Saved from the Tomtom MyDrive Web Route planner
    2nd Click on Copy
    3rd Click on Yes
    4th Click on Yes
    5th Click on Save
    Name the .Ov2 file & Save to the PC Desktop

    Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive

  • Captain_America_365
    Captain_America_365 Registered Users Posts: 3
    Apprentice Traveler
    Wow! Thank you for your comments and help, that was exactly wahat i was going to do! Seriously, i didnt have a clue so this was invaluable. Thank you for sharing your expertise and thank you Doug for pushing me in teh right direction.
  • YamFazMan
    YamFazMan Posts: 20,996

    You're welcome, glad you're sorted :)