Server problem while updating and since, no map found

waldo955
Registered Users Posts: 15 
Master Explorer

Master Explorer
Hi, I own a VIA135, the last time I opened my GPS, May 7, there was no signal. While reading on the TomTom site, I saw that my GPS was touched by the "Week Number Roll-Over". I then updated my GPS, as I do every year. But the update did not complete since there was a servor error. Since that time, every time I open my device, it indicates "map not found". I tried several times to update, but to no avail. I even do a "soft reset", followed by another update, but still the same error since the update is never complete because Mydrive connect freeze at 20%, after 5 minutes freeze, GPS indicate that my GPS can now be disconnected safely. When I restart GPS, it indicates "Map not found". CCleaner and clean C: via Windows has been done.
What to do?
What to do?
0
Answers
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Sorry but soft reset as already been done like I wrote in the description0 -
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Yes the video help me but one thing was not mentionned in video and was very important for me is to check "Download updates on my computer" in MyDrive connect.
Thanks0