Very Slow sat nav — TomTom Community

Very Slow sat nav

Good morning,

Just come back from the States, and was totally bemused with just how terrible the Tomtom 5200 is for performance, the device seems very slow to boot up, very slow to do everything, sometimes it boots up, then screen goes black, then back on, then black, meaning a restart is needed. Not what I expected from what was at the time a top of the line device, my Tomtom Rider V1 is a faster unit by far. Can I make this faster?

I am very dubious about wasting anymore money now on Tomtom Sat Navs, might have to look at a different brand now. Took a quick look at the Premium device just released, but without being able to see the CPU spec, I really can't risk wasting more money.

Any help would be most appreciated.

Answers

  • YamFazManYamFazMan Posts: 18,713
    Superusers
    edited May 2019
    Hi
    @The_Venom_Project

    The Full Europe map on its own is nearly 9GB
    With the extra maps installed how much
    Free Memory is available on the device
    The absolute bare minimum Free Space is 400MB... The more Free space available the the quicker the device will process the data
    Tap 4Dot (.... Menu) --> Setting --> System --> About... Scroll down to Free space
    Or Tap 4Dot (.... Menu) --> (?) Icon --> About... Scroll down to Free space

    Remove Maps that are not required
    OR
    You May need to add a Branded Class 10 Micro SDHC Card 16GB or (32GB Max size a Tomtom device can read)
    Delete the USA Map from the on-board Memory and install the Map into the Micro SDHC Card
    ________________________________

    Also have you updated to the latest NavKit/OS
    ________________________________

    Have you tried a Soft/Drum roll restart on the device ???? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    ATB YFM
  • The_Venom_ProjectThe_Venom_Project Posts: 3 [New Seeker]
    Hiya,

    Yeah I have tried everything to be honest, have the fastest, largest sd card fitted, currently it is running my UK database and my USA one for mainland USA, I don't need the USA maps on whilst in the UK, but like I say, my Rider V1 from 2005 has both sets of maps and is far far faster, how do I update the NavKit/OS?

    I take it, this isn't just a simple plug in and play update from Tomtom?
  • YamFazManYamFazMan Posts: 18,713
    Superusers
    edited May 2019
    Hi
    @The_Venom_Project

    How much free space is on the GO5200 ???

    The NAV5 (Wi-Fi) devices like you’re GO 5200 normally update using Wi-Fi...
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...


    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


    27bxc59f2s23.png
    ATB YFM
  • The_Venom_ProjectThe_Venom_Project Posts: 3 [New Seeker]
    Well the unit is bang up to date if this is all it needs, I guess the 5200 just sucks then.

    Gonna have to research other devices then, its old fashioned technology at RRP pricing
  • YamFazManYamFazMan Posts: 18,713
    Superusers
    edited May 2019
    Hi
    @The_Venom_Project

    How strange ??? My GO 6200 is exactly the same as as the GO 5200 except for the larger 6" screen, and that is absolutely fine :)

    Mind you, I suppose, I was right to be suspicious about the username ;)

    Bye
  • MrlmendesMrlmendes Posts: 1 [New Seeker]
    I held down the off button till it restarted and changed the search mode in settings to quick search. Made mine much much faster. Hope this helps someone
Sign In or Register to comment.

Who's Online in this Category0