TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Map Share Reporting Report is On Hold

IGIIGI Posts: 140 [Outstanding Explorer]
Hello!

I have many reports accepted/fixed BEFORE and AFTER this given report.

Could someone look it up why it has been stalled so much when it is quite similar to the other reports (same type):

b1570e72-59b9-47ce-995d-aea062356b64

Regards,

IGI

Best Answer

Answers

  • VikramKVikramK Posts: 7,261 TomTom Moderator
    Hi @IGI

    I reviewed the MSR id and it shows that it's in-progress.

    Could you just check back on this in a week or two? If nothing changes I will send it to the team.

    Regards
    Vikram
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  • IGIIGI Posts: 140 [Outstanding Explorer]
    Hello!

    Just as suggested, I've waited those 2 weeks.

    They are still pending.
  • VikramKVikramK Posts: 7,261 TomTom Moderator
    Hi @IGI

    I have forwarded this to the team!

    Once I have an update I will let you know..

    Thanks for you patience and cooperation :)

    Regards
    Vikram.
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  • IGIIGI Posts: 140 [Outstanding Explorer]
    Hi @VikramK !

    Yes, I've seen the change in status.
  • IGIIGI Posts: 140 [Outstanding Explorer]
    @VikramK

    Unfortunately, it was incorrectly corrected.

    942espkrxtmy.png

    Instead a whole chunk was removed.
  • IGIIGI Posts: 140 [Outstanding Explorer]
    @VikramK

    Unfortunately, the issue was resolved but two more things were messed up. The wrong is even more skewed now and this one fragment is missing.
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