TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Update after master recovery

Hi,

My TomTom 5100 crashed while updating and was stuck in a loop. I enter recovery mode (hold power until you see the white text, then press power 3 times) and then connected to tomtom MyDrive. Perfect the MyDrive restored the device and its not working.

The problem is its gone back to APP software version (17.300.0018.311 (0) (12/10/2017)

No matter what I do when I connect it to MyDrive it shows my device is up to date. which I know its not because it was on verison (18.xxx.xxxx.xxx) before the restore.

How can I force MyDrive to update my device?

Thanks
Rob

Answers

  • YamFazManYamFazMan Posts: 14,283 Superusers
    Hi
    @Rob225

    Try...
    With MyDrive Connect running...
    Click on the Cog Wheel Icon Screen top right
    Click on the Downloads Tab
    Empty download folder
    Save settings

    ATB YFM
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