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WildCat_81
WildCat_81 Registered Users Posts: 7
Master Explorer
edited December 2021 in Devices using Wi-Fi®
When i enter an address the tom tom is taking the long way. I have changed "fastest route" to " shortest route" but it still does it. Is there a setting I'm missing? Is there a "less turns" setting?

Answers

  • YamFazMan
    YamFazMan Posts: 20,980
     Superuser
    edited May 2019
    Hi
    @WildCat_81

    What is your Device and do you have any Avoids set in the Setting Menu i.e... Motorways, Toll roads etc...

    The Shortest route is not always the fastest route

    ATB YFM
  • WildCat_81
    WildCat_81 Registered Users Posts: 7
    Master Explorer
    I have the trucker 600. The avoids are ferries, tolls & carpool. I had it on fastest and it was taking me out of the way so i switched to shortest and it is still taking me out of my way. For example if my destination is just ahead it will detour me about 5km. This makes no sense.
  • DougLap
    DougLap Posts: 9,949
    Superuser
    HI @WildCat_81

    Apart from the possibility of a map error by chance is there a possibility you have weight or width settings set higher than they need to be so it thinks there is a bridge or weight restriction that it should not use based on your settings or it has wrong in the mapping.

    There is an facility called Map Share Reporter you could try and use to question why the roundabout route is occurring .

    https://www.tomtom.com/mapshare/tools/

    Doug

  • YamFazMan
    YamFazMan Posts: 20,980
     Superuser
    edited May 2019
    Hi
    @WildCat_81

    Are you planning the route directly on the device or are you using the MyDrive Web Route planner ???
    Here... https://mydrive.tomtom.com

    ATB YFM
  • WildCat_81
    WildCat_81 Registered Users Posts: 7
    Master Explorer
    The route is being planned directly on the device.
  • DougLap
    DougLap Posts: 9,949
    Superuser
    edited May 2019
    Hi @WildCat_81

    Just guessing.

    Is there any Route Setting that means you arrive at an Address on the correct side of the road.

    Is the destination on a dual carriage way and it is taking you a long way round to get you arriving next to the site entrance. ie has it not picked up a quicker way to be arriving correctly that you know.

    Are these a particular destination or is it doing for several destinations.

    Doug.
  • WildCat_81
    WildCat_81 Registered Users Posts: 7
    Master Explorer
    There is no setting that i can find regarding arriving on the right side of the road