Carminate Tom Tom — TomTom Community

Carminate Tom Tom

Shanskye_21Shanskye_21 Posts: 5 [Apprentice Seeker]
Since updating sd card to current map & speed cameras ,unit either comes on straight away,or I get completely blank screen ,if I leave the car for several hours it comes back on showing egg timer then maps load ,I need to set clock ever time

It never happened before map updates
Radio is unaffected

Answers

  • VikramKVikramK Posts: 11,881 Moderator
    edited May 2019
    Hi @Shanskye_21

    Welcome to the community!

    Perhaps an application issue.

    I would suggest that you try to reinstall the firmware. Steps on the FAQ below-

    https://uk.support.tomtom.com/app/answers/detail/a_id/23914

    Regards
    Vikram
  • Shanskye_21Shanskye_21 Posts: 5 [Apprentice Seeker]
    Hi thanks for the reply ,followed your advice and unit is functioning correctly now,
    Have to wait and see if next map update affects the unit again
  • Shanskye_21Shanskye_21 Posts: 5 [Apprentice Seeker]
    Update
    Instructions followed and worked for awhile now
    Sat nav back to blank screen ,and is not recognised in car or computer,so unable to update so unable to use .
    I just spent money in map and speed cam updates
  • DUNCAN_GauldDUNCAN_Gauld Posts: 1 [New Seeker]
    Hi, I'm getting a message saying my Europe map cannot be used in this country (UK). Didn't have any problems before until last few weeks when device stopped working completely.

    I have updated SD card in computer via Tom Tom home. Still no joy.

    Any advice
  • jjmaiajjmaia Posts: 3 [Apprentice Traveler]
    After upgrading on 24may19, i got the message "iberia 750 cant run in this navigation system". i bougth a new iberia on tom tom home, 24may2019, and now the navigation system doenst start at all. tried to get support by mail but nobody answered.
  • VikramKVikramK Posts: 11,881 Moderator
    Hi @DUNCAN_Gauld

    The maps have been activated for your device. Please remove the existing map first using TomTom HOME and then download a fresh version.

    @jjmaia

    Could you try the steps on this FAQ: https://uk.support.tomtom.com/app/answers/detail/a_id/18349

    Regards
    Vikram
  • jjmaiajjmaia Posts: 3 [Apprentice Traveler]
    hi vik. do you have something for windows 10?
  • Shanskye_21Shanskye_21 Posts: 5 [Apprentice Seeker]
    Followed instructions again ,map and unit working ,but map is moving about 2 seconds slow and when radio tuned off ,no clock is showing on unit
  • jjmaiajjmaia Posts: 3 [Apprentice Traveler]
    i format the sd card like vik said and everything seems ok. ty
Sign In or Register to comment.

Who's Online in this Category0