Ban the device update for a lost property

mp420c
Registered Users Posts: 3 
Apprentice Traveler

Apprentice Traveler
Hey Guys,
I'm new here, I rent a car from Sixt in Munich for a short trip in Salzburg from 20.4.2019 to 22.4.2019. I returned the car to Munich Airport Rental Cars Return car park. Unfortunately I left my TomTom Go 520 in the car. I contacted Sixt, Munich Airport and ADAC, Sixt said "they will give ALL lost property direct into Lost and Found Office in Munich Airport:. But Office said no so far. So I think someone just pick it up and do not report it.
So I would like to ask you guys have you lost your device before? Have you found it? Can I ask customer service for help? for example: block the device or black the update?
Thank you very much. Wish you all have a nice day.
I'm new here, I rent a car from Sixt in Munich for a short trip in Salzburg from 20.4.2019 to 22.4.2019. I returned the car to Munich Airport Rental Cars Return car park. Unfortunately I left my TomTom Go 520 in the car. I contacted Sixt, Munich Airport and ADAC, Sixt said "they will give ALL lost property direct into Lost and Found Office in Munich Airport:. But Office said no so far. So I think someone just pick it up and do not report it.
So I would like to ask you guys have you lost your device before? Have you found it? Can I ask customer service for help? for example: block the device or black the update?
Thank you very much. Wish you all have a nice day.
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Best Answers
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Hi @mp420c
Sorry for you.
Contact TomTom Customer Service.
TomTom can not locate your device but it can certainly block services and subscriptions.
No gifts for the unscrupulous person who 'forgot' to bring back your device, make it unusable...
Deutschland
069 6680 0915
Mo: 09:00 - 17:30
Di - Fr: 09:00 - 16:30
Regards.6 -
@mp420c
Sorry for you loss, but also see my guide https://en.discussions.tomtom.com/travel-lounge-154/stolen-devices-with-sims-what-tomtom-can-and-cant-do-10208376
Answers
-
Hi @mp420c
Sorry for you.
Contact TomTom Customer Service.
TomTom can not locate your device but it can certainly block services and subscriptions.
No gifts for the unscrupulous person who 'forgot' to bring back your device, make it unusable...
Deutschland
069 6680 0915
Mo: 09:00 - 17:30
Di - Fr: 09:00 - 16:30
Regards.6 -
@mp420c
Sorry for you loss, but also see my guide https://en.discussions.tomtom.com/travel-lounge-154/stolen-devices-with-sims-what-tomtom-can-and-cant-do-10208376