I cant upload my update

robertvs
robertvs Registered Users Posts: 1
Novice Seeker
in MyDrive Connect
I see also a message that you stop the upgrades for my system, I wonder becource it's a free lifetime maps

Answers

  • YamFazMan
    YamFazMan Posts: 20,967
     Superuser
    edited May 2019
    Hi
    @robertvs

    Which Go Live 825 do you own ???

    "FB">GO LIVE 825, 8GB + micro-SDHC, MyDrive Connect NAV3
    "FW">GO LIVE 825, 4GB + micro-SDHC, MyDrive Connect NAV3
    "FY">GO LIVE 825, 2GB + micro-SDHC, MyDrive Connect NAV3 Eol

    Tomtom FAQ...Find the model of your navigation device and what software it uses
    https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
    _________________________________

    Devices with lifetime maps are not affected
    Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

    See VikramK Post (TomTom Staff) Here....
    https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
    ________________________________

    If you have Lifetime Maps or an existing Map Subscriptions
    Call Tomtom Support...
    Belgique
    027 007 272
    du lundi au vendredi de 09h00 à 17h30

    When calling....
    Tomtom are monitoring Eol support by an Auto Response System
    When prompted DO NOT provide your Tomtom model information, If you do, you will only receive an recorded message
    Wait for a live agent to respond

    ATB YFM

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