No Map Found on Carminat TomTom in Renault Clio

CharliePemblle
CharliePemblle Registered Users Posts: 2
Novice Seeker
in Built in car navigation
Hello,

I updated my SD card using TomTom Home before 6th April for the GPS Week Number Rollover issue. Once I put the card back in my car, the systems boots but says 'No Maps Found'. TomTom Home shows I have United Kingdom & Republic of Ireland (850.2817) on the card. I have no backup of the card before the update.

How do I get the map to work again? I cant access the menu which means I can't change the time on it either.

Thanks!
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Best Answer

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @CharliePemblle

    Welcome to the community!

    I have activated the map on your account.

    Just remove the existing map(if any) on the device using TomTom HOME and then install the fresh version which gets offered for download.

    Regards
    Vikram

Answers

  • Carminat
    Carminat Registered Users Posts: 990
    Revered Pioneer
    @VikramK
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @CharliePemblle

    Welcome to the community!

    I have activated the map on your account.

    Just remove the existing map(if any) on the device using TomTom HOME and then install the fresh version which gets offered for download.

    Regards
    Vikram
  • CharliePemblle
    CharliePemblle Registered Users Posts: 2
    Novice Seeker
    Hi @VikramK ,

    Works perfectly now. Thank you for your help :)

    Charlie

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