After update lost the ability to report mobile speed cameras — TomTom Community

After update lost the ability to report mobile speed cameras

siamsquaresiamsquare Posts: 2 [Apprentice Seeker]
Hi,
The button to report mobile speedcameras has gone after my latest update. I still get the locations of mobile speedcameras but normally the device asks if they are still there, now it doesn't ask anything. I have lifetime maps, services and cameras.
Thanks

Answers

  • VikramKVikramK Posts: 11,917 Moderator
    Hi @siamsquare

    Welcome to the community!

    I would suggest you do a factory reset on the device. But first also create a back up of your stored places using MyDrive.

    Steps(Factory reset)- Menu- Settings-System-Reset device

    Regards
    Vikram
  • siamsquaresiamsquare Posts: 2 [Apprentice Seeker]
    VikramK wrote: »
    Hi @siamsquare

    Welcome to the community!

    I would suggest you do a factory reset on the device. But first also create a back up of your stored places using MyDrive.

    Steps(Factory reset)- Menu- Settings-System-Reset device

    Regards
    Vikram

    Already did that...I updated the nav and kept losing my speedcams after a second use. So I reset the device to factory default, the speedcams are there but I can't add any live while driving, the button has gone.
  • VikramKVikramK Posts: 11,917 Moderator
    Could you try a recovery mode:

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