Can anyone tell me how to find a GPS signal — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Can anyone tell me how to find a GPS signal

angeldrakeangeldrake Posts: 1 [New Seeker]
in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I am struggling to find a GPS signal on my Tom Tom Start 50, can anyone help? I have a MAC.

Answers

  • DougLapDougLap Posts: 8,254
    Superuser
    edited April 2019
    HI @angeldrake

    Try fully charging the unit then go outside away from buildings and trees etcetera.

    Do a Soft Reset, ie with the unit on and working hold the ON/OFF button down for about 20 seconds until you hear the Drumroll sound then release the button..

    Now create a route and select Drive then leave in the open to try and get a lock on.

    The lock on can take quite some time 30 minutes plus is not unknown..If you can leave outside on a main charge even better.

    Doug
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