Can anyone tell me how to find a GPS signal

angeldrake Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
I am struggling to find a GPS signal on my Tom Tom Start 50, can anyone help? I have a MAC.


  • DougLap
    DougLap Posts: 10,024
    edited April 2019
    HI @angeldrake

    Try fully charging the unit then go outside away from buildings and trees etcetera.

    Do a Soft Reset, ie with the unit on and working hold the ON/OFF button down for about 20 seconds until you hear the Drumroll sound then release the button..

    Now create a route and select Drive then leave in the open to try and get a lock on.

    The lock on can take quite some time 30 minutes plus is not unknown..If you can leave outside on a main charge even better.