GO 5100 -Update failed and maps wiped!!!!

MrTangerineMan
MrTangerineMan Registered Users Posts: 5
Novice Seeker
Tried updating maps etc - message : not enough space
Got 8Gb Micro SD card and formatted
Re-ran available update through MyDrive Connect - according to PC the update completed but according to TomTom device it failed!
Device now saying 'No Maps Available' and PC saying 'Device up to date' but with lots of space on internal memory and Micro SD.

Device currently useless - please help if poss
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Best Answers

  • MrTangerineMan
    MrTangerineMan Registered Users Posts: 5
    Novice Seeker
    Answer ✓
    Many thanks guys. Will give it a whirl and let you know!

Answers

  • MrTangerineMan
    MrTangerineMan Registered Users Posts: 5
    Novice Seeker
    Answer ✓
    Many thanks guys. Will give it a whirl and let you know!
  • MrTangerineMan
    MrTangerineMan Registered Users Posts: 5
    Novice Seeker
    Worked a treat!!
    Thanks for your advice a support.

    MrTM
  • DougLap
    DougLap Posts: 9,949
    Superuser
    Hi @MrTangerineMan

    Please to hear your up and away. =)=)

    I trust you have put any small map on the internal memory so that if there is a problem with the extra memory card your unit has a map on it to be able to boot up with.

    Doug
  • MrTangerineMan
    MrTangerineMan Registered Users Posts: 5
    Novice Seeker
    Yes thanks. Tunisia is doing the business :)
  • DougLap
    DougLap Posts: 9,949
    Superuser
    edited April 2019
    HI

    I can spend my time imagining my journeys around Venezuela.. =)=)

    Doug
  • MrTangerineMan
    MrTangerineMan Registered Users Posts: 5
    Novice Seeker
    B)