Comments

• VikramK Posts: 7,750 TomTom Moderator

  September 2018

  Hi Adamb250
  
  Welcome to the community
  
  The map seems to be corrupted.
  
  I have reactivated the same map on your account.
  
  But, first remove the existing map using TomTom HOME and then download the map that gets offered.
  
  This should fix the issue.
  
  Regards
  Vikram

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• AlOwens Posts: 2 [Apprentice Seeker]

  April 23

  Hi is anyone able to help with my GO 530 i done an update yesterday and have have lost my maps it keeps saying problem with map, you cannot use this map on this device: Europe_TRUCK-100960?
  
  any help with sorting this would be brilliant thanks
  
  alun

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• dhn Posts: 33,184 Superusers

  April 23

  Perhaps Moderator @VikramK will take a look at the issue. Check back.

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• VikramK Posts: 7,750 TomTom Moderator

  April 24

  Hi @AlOwens
  
  We don't have that old version of the Truck map available on our servers.
  
  As an alternative, I have activated the Europe map which you can download using TomTom HOME.
  
  ** Please remove the existing map first.
  
  Regards
  Vikram
  

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  Did a reply resolve your query, please mark it as answer!
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• AlOwens Posts: 2 [Apprentice Seeker]

  April 24

  Hi VikramK,
  
  Thanks very much i now have a working sat nav again, albeit without the truck element however i will get round this.
  
  thanks again
  
  alun

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