TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

TomTom software is a nightmare-slow and buggy software

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Comments

  • DougLapDougLap Posts: 1,737 Superuser
    Hi @jimhcatlover

    This idiot, who is a Tomtom Customer like you, only has 60mb download. When I want to update the European map which is circa 8gb+ it is downloaded to my PC in less than 30 minutes and completely install in about 1 hour.

    Can I suggest that you open up My Drive Connect click on the gear wheel icon top Right Click on Downloads and check to see if the setting Download updates to my Computer is Checked. If it isn't then Check it and you may find the speeds things up.

    Doug
  • phosslerphossler Posts: 3 [Apprentice Traveler]
    Using MyDrive Connect I can D/L map updates (~4GB) in a minute or 2 -- I can live with that

    And then … it takes 1 - 2 hours to push to the device if I'm lucky via USB from the PC

    I don't know what 'grade' USB the device has in it, but it's certainly not even USB2

    If the device HW only has USB 1.1 capability then I guess I'm stuck with the s-l-o-o-o-w transfer until I get another or someone else's nav device
  • abcwarriorsabcwarriors Posts: 1 [New Traveler]
    I've had problems with updating my TomTom using the MyDrive Connect software - the USB kept disconnecting over and over again. Eventually I tried a different PC - and bingo - everything worked. No disconnects, zero. The problematic PC is a Surface Pro, the good PC is a Dell Latitude XPS.
    So if you're getting lots of problems with the SatNav disconnecting on the USB connection, try a different PC.
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