Traffic Information on Tomtom go 620

maronijc Registered Users Posts: 1
Novice Seeker
edited December 2021 in Devices using Wi-Fi®

I bought the Tomtom go 620 in the United States, I live in Brazil and I can not access Traffic Information, even using MyDrive from mobile.
My question, how is possible to have access to traffic information with this device in Brazil.


  • DougLap
    DougLap Posts: 9,947
    HI @maronijc

    Traffic on a unit is tied to the Area I which the Unit is Purchased so if you were in the USA it should work okay.

    If you are based in Brazil and use the unit there more and would like Traffic then contact Customer Support and ask them if they would be kind enough to change the Traffic Area for your unit to Brazil. When and if you go to the USA or anywhere else Traffic will not work there.

    Customer support Brasil
    A partir de telefone fixo (grátis) 0800-892-1259
    A partir de celular (aplica-se as taxas de sua operadora) 1147002436