Rider time resets to 0:00
Best Answer
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VikramK Posts: 11,410
Moderator
Hello All
We have released version 9.501 for Rider K4. The firmware should now be available in TomTom HOME.
Whats new?
Fixes for the below:
# RIDER not showing the correct time and ETA post WNRO(6th April 2019)
# Cannot record routes because of the clock reset issue.
Thanks
Vikram5
Answers
Superusers
https://discussions.tomtom.com/en/discussion/1108335/gps-week-number-roll-over/p1?new=1
Same problem was reported in German Forum
https://discussions.tomtom.com/de/discussion/1110853/uhrzeit-falsch
Please call support
Superusers
You can call support or wait for a comment of a TomTom Moderator
After a FULL WINDOWS backup you could try downloading this direct & copy/paste/overwrite http://download.tomtom.com/sweet/navcore/9.541.2-2042-CAB-navcore-LE.cab
Will this be fixed with an update or are these products now unsupported???
This must be fixed NOW!!! Not like they didn't know about it from the beginning!!
-no arrival time
-no automatic day/night change
-no recording of tracks
-no iQ routes
-some users indicate routing problems on long routes, can't confirm or deny this
My thoughts exactly - it could hardly been a secret. If no fix is forthcoming Tomtom will not be getting my buisness ever again.
Superuser
Someone recently suggested here that a Garmin had a problem with the Zumo 660. Can't say how true that is.
Doug
Let me ask, you can change services to get better but you CAN'T change services to block old devices or else you must give support to ALL unsuported products affected by YOUR changes.
It's not correct, it's not loyal, it's not fair. IT'S A TRAP! IT'S A SCAM!
January, I bought a TOMTOM new device and I have 6 months to send it back and get my money. So, if you don't fix this bug I'll send it back with the reason: "If you SCAM me one time nothing assure me that you can't do it the same in a couple of years and my new device stops working too!"
Superuser
Have you updated your XL unit recently so that it has the WNRO software on it which should sort the timing issue out. The software is needed because the Chips in the unit, not made by Tomtom, need an update to enable them to sort the clock out. It happens every 19 years. It also affects other makes as well.
The new device you have bought is not affected by this problem.
Doug
Cheers, T