Why do Tom Tom not publish a UK customer support Email address on their website? — TomTom Community

Why do Tom Tom not publish a UK customer support Email address on their website?

sawf93sawf93 Posts: 4 [Neophyte Traveler]
I don't want to waste time on the phone. The support section is absolutely no use when there is no problem with your set, but they keep sending you emails containing incorrect information and you want them to stop it.

Answers

  • YamFazManYamFazMan Posts: 16,542 Superusers
    Hi
    @sawf93

    Contact Tomtom Support
    Phone...
    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
    _______________________________

    Email....
    Scroll to the bottom of this page
    From the Support Menu list
    Click 'Contact us'
    Or
    Click Here for a direct link to 'Contact us'....
    https://uk.support.tomtom.com/app/contact/locale/en_GB

    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Drill down through the appropriate links
    You will eventually get to....

    FAQS --- FORUMS ---- EMAIL US---- PHONE US

    OR
    Email Direct Link...
    http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
    After Clicking on the Link
    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Note... You must already be logged into the site for the 'Email Direct link' to work
    Note... The Email Direct Link is not working the Firefox browser

    ATB YFM
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