TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Device stuck on change country/change language

ing..anybody got any ideas...tony
Tagged:

Answers

  • DougLapDougLap Posts: 2,255 Superuser
    Hi @christon

    Have you tried a Factory Reset. It means that you will lose all your data ie favourites, Poi and Route files you have on it. This data should be saved in MyDrive at https://mydrive.tomtom.com and so when you finish the Reset the unit should sync back to your account and reload the data .

    Tap menu
    Tap Settings
    Tap System
    Tap Reset Device.

    You will now have to input all the Language and account details etc

    Doug
  • christonchriston Posts: 3 [Apprentice Traveler]
    Thanks Doug, tried resetting twice,no luck, cannot get out of language/country request site, will not go to menu screen, been into pc and all failed !!
  • DougLapDougLap Posts: 2,255 Superuser
  • christonchriston Posts: 3 [Apprentice Traveler]
    Doug, thanks for your help, it's updating at the moment,if it fails again it's in the bin... Tony
  • DougLapDougLap Posts: 2,255 Superuser
    edited April 19
    Hi @christon

    You are past the language page I assume if you are now updating the unit.

    Hope all goes well. Looks like your software got its knickers in a twist.

    Doug
Sign In or Register to comment.

Who's Online173

cas Bogaerdt
cas Bogaerdt
dixxi
dixxi
Fraethetoon
Fraethetoon
garde3cie
garde3cie
hajue
hajue
lampard
lampard
LaPulga
LaPulga
Laye
Laye
Sven1109
Sven1109
Voyager1954
Voyager1954
w36xb2w
w36xb2w
Winnixl
Winnixl
XMDS2CV
XMDS2CV
YamFazMan
YamFazMan
+159 Guests