How do I get a refund

SoLost
SoLost Registered Users Posts: 2
Apprentice Seeker
edited August 2021 in Map purchase & installation
I've bought a map, but when I tried to update to my SD card, it said there wasn't enough space.
I can find zero information about refunds.
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Answers

  • YamFazMan
    YamFazMan Posts: 21,011
     Superuser
    Hi
    @SoLost

    You haven't said what Tomtom device you own

    ATB YFM
  • justmebrowsing
    justmebrowsing Registered Users Posts: 389
    Supreme Pioneer
    Can you not add an SD card to extend the memory as that's what it's for (or do you have a device without an SD card slot in which case you will have the option to download & install sections of the map you bought)
  • YamFazMan
    YamFazMan Posts: 21,011
     Superuser
    Hi
    @SoLost

    Compatible Memory Cards
    http://uk.support.tomtom.com/app/answers/detail/a_id/2634

    ATB YFM
  • SoLost
    SoLost Registered Users Posts: 2
    Apprentice Seeker
    I could get another SD card, but my question was about a refund.
    Is there any information about refunds anywhere?
  • YamFazMan
    YamFazMan Posts: 21,011
     Superuser
    Hi
    @SoLost

    Phone Tomtom Support United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    ATB YFM

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