My Golfer 2 watch won't charge ?

colrosa
colrosa Registered Users Posts: 2
New Seeker
edited January 24 in TomTom Sports
My watch won't charge, how do I solve this ?

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.
  • colrosa
    colrosa Registered Users Posts: 2
    New Seeker
    No damage to pins and they are clean, when I snap it into the cradle I get the crossed hands logo then the battery charging icon but when I remove the watch it just goes dead ?
  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    Have you tried a factory reset? If this does not help it is probably a dead battery. if it under warranty contact Support, if not, move on to a new brand (TT Sports left the watch business 18 months ago and ceased all production and development). To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Chat (there is no longer phone or email support available for watches).