Mydrive connect doesn´t recognize my equipment tom tom Go 500
Rui_TomTom
Registered Users Posts: 1 
Apprentice Seeker
Apprentice Seeker
The equipment is connect to the pc. I'm logged in to the pc app (mydrive connect). Shouldn't it be recognized? .
0
Answers
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Hi @Rui_TomTom
Anything here help.
https://discussions.tomtom.com/en/discussion/1034275/device-not-connecting-to-your-computer-mydrive-connect
Doug0 -
Hi
@Rui_TomTom
Try…..
Download & install the free version of Revo Uninstaller
Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind
(1)... Uninstall MyDrive Connect Using the Revo Uninstaller
(2)... Clear your browsers cache (Optional, but I find it helps)
(3)... Restart your PC (Not Turn Off & Turn On again)
Reinstall MyDrive Connnect (Without your device connected)
Connect & Turn on your device... Login to MyDrive Connect
ATB YFM0
